AI Reputation Engine
Turn completed work into a compounding source of trust.
Why businesses need it
Wavefront’s AI Reputation Engine follows up after completed work, checks customer sentiment, requests a Google review from satisfied customers, reminds non-responders, and stores approved feedback for marketing.
What it does
- Job completed
- Sentiment check
- Positive reply
- Review request
- Reminder
- Review posted
- Team notified
- Proof stored
How Wavefront implements it
- Map: Document the current customer journey, owner, systems, and handoffs.
- Connect: Connect the approved channels and business systems responsible for the next action.
- Build: Configure AI Reputation Engine around the real workflow and operating rules.
- Prove: Test normal cases, exceptions, handoffs, and measures before expanding.
Industries that use this service
- HVAC companies
- Plumbing companies
- Landscaping companies
- Med spas
- Salons and beauty businesses
- Beauty businesses
- Dental practices
- Fitness and gyms
- Insurance agencies
- Retail businesses
- Food and beverage businesses
- Wineries
- Waste management companies
- Nonprofit organizations
- Hospitality businesses
- Tourism operators